Shipping Policy

At Montevelle, we strive to process and ship all orders as quickly as possible.

Delivery Times

Orders are normally processed within 1–3 business days after the purchase has been completed.

The standard delivery time within Sweden is approximately 2–5 business days after the order has been dispatched.

Please note that delivery times are estimates and may be affected by factors such as high order volumes, public holidays, or delays caused by the shipping carrier.

Shipping

Shipping costs are displayed at checkout before you complete your purchase.

Order Confirmation and Tracking

Once your order has been dispatched, you will receive a confirmation by email. If a tracked shipping service is used, you will also receive a tracking number so you can follow your delivery.

Please make sure that your contact and delivery details are correct before completing your order.

Delayed Deliveries

If your order has not arrived within the estimated delivery time, please contact us at montevelle26@hotmail.com with your order number, and we will help you investigate the delivery.

Damaged Deliveries

If your package or the product is damaged upon delivery, please contact us as soon as possible at montevelle26@hotmail.com. We also recommend including photos of the damage and your order number.

We will help you find a suitable solution in accordance with applicable consumer protection laws.

Contact

If you have any questions about deliveries, please feel free to contact us:

Montevelle
Email: montevelle26@hotmail.com